Prepaid credits
GenAI credits are prepaid usage capacity. Each request consumes credits according to its measured tokens and published route multiplier.
TERMS
/ GENAI.
The operating rules for prepaid model capacity and routed API traffic.
Route availability
Model routes can vary in availability, latency, and output quality. A separate written agreement is required for any service-level commitment.
Refunds
Refund review applies only to unused balance and follows the original payment method and applicable payment-provider requirements.
Acceptable use
Accounts and keys may not be used for illegal activity, credential theft, malware distribution, spam, or deliberate service abuse.
Independent service
GenAI is an independent routing product and does not imply affiliation with model providers, IDEs, or agent vendors.
Data care
Do not send highly sensitive material through best-effort routes unless the route and your agreement explicitly support that risk profile.